Privacy policy
Privacy Policy
Last updated: 8 March 2026
Kiddingo operates this shop and this website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalised shopping experience (the “Services”). Kiddingo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use or disclose personal data when you visit or use the website, make a purchase or another transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing and disclosure of your personal data.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use and disclosure of your data as described in this Privacy Policy.
What personal data do we collect or process?
When we use the term “personal data”, we refer to information that identifies you or another person, or that can be directly linked to you. Personal data does not include information that has been collected anonymously or anonymised in such a way that identification or association with you is not possible.
Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this personal data:
Contact Details
Name, postal address, billing address, shipping address, phone number and email address.
Financial Data
Credit card, debit card and payment information, financial account information, transaction details, payment method and payment confirmation.
Account Information
Username, password, security questions, settings and configurations.
Transaction Information
Items that you view, add to your cart, purchase, return or exchange, as well as previous transactions.
Communication With Us
Information that you provide to us, for example in support enquiries.
Device Information
Device, browser, IP address, network connection and unique identifiers.
Usage Information
Information about your use of and interactions with the Services.
Sources of Personal Data
We may collect personal data from the following sources:
Directly From You
When you create an account, place an order or contact us.
Automatically Through the Services
Through your device, cookies and similar technologies.
From Service Providers
When providers supply technologies or process data on our behalf.
From Partners and Third-Party Providers
How do we use your personal data?
Depending on your use of the Services, we use your data for the following purposes:
Providing and Improving the Services
Processing orders
Handling payments
Arranging shipping
Enabling returns
Managing accounts
Recommending products
Marketing and Advertising
We may send marketing and advertising messages by email or through other channels and show you personalised advertising.
Security and Fraud Prevention
Account security
Fraud detection
Protection of our platform
Communication With You
Customer service
Responding to enquiries
Information about orders
Legal Obligations
Compliance with legal requirements
Handling legal requests
Enforcement of our policies
Disclosure of Personal Data
We may disclose your data in the following cases:
Service Providers (e.g. Shopify)
For example, for hosting, payment, shipping or support.
Marketing and Advertising Partners
At Your Direction
For example, in connection with deliveries or social media integrations.
Within Our Corporate Structure
In the Case of Legal Obligations or Business Transactions
Relationship With Shopify
The Services are hosted by Shopify. Shopify processes personal data in order to provide and improve the platform.
Further information:
https://privacy.shopify.com
Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy policies.
Children’s Data
Our Services are not directed at children under 16 years of age. We do not knowingly collect data from children.
Security and Retention of Data
We use technical and organisational measures to protect your data. However, no transmission over the internet can be completely secure.
Data is only stored for as long as necessary for:
the provision of our Services
legal obligations
dispute resolution
contract enforcement
Your Rights
Depending on your place of residence, you may have the following rights:
Access to stored data
Correction of incorrect data
Deletion of your data
Data portability
Restriction of processing
Objection to processing
Withdrawal of consent
Requests can be submitted using the contact details below.
Complaints
If you have complaints about the processing of your data, you may contact us or a data protection authority.
List of EU authorities:
https://edpb.europa.eu
International Data Transfers
Data may be processed outside your country of residence. For transfers outside the European Economic Area, we use standard contractual clauses or other legally recognised safeguards.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
Contact
For questions about privacy or to exercise your rights, please contact us:
Kiddingo
Da-Vinci-Straße 15
69115 Heidelberg
Germany
Email: support@kiddingo.com
For the purposes of applicable data protection laws, we are the data controller for your personal data.
